Frequently Asked Questions

Everything you need to know about our premium knitwear and services.

What materials are used in Artknit Studios products?

We exclusively use 100% natural and sustainable fibers, including Italian Merino wool, organic cotton, and recycled cashmere, sourced directly from prestigious Italian mills.

How long does shipping take?

Standard domestic orders are typically delivered within 3-5 business days. International shipping varies by location but generally takes between 5-10 business days.

What is your return policy?

We offer a 14-day return window from the date of delivery. Items must be unworn, unwashed, and in their original packaging with all tags attached.

How should I care for my knitwear?

To ensure longevity, we recommend hand washing in cold water with a neutral detergent or professional dry cleaning. Always dry flat and never hang your knitwear to avoid stretching.

Do you offer international shipping?

Yes, we ship to over 50 countries worldwide. Shipping costs and duties are calculated at checkout based on your specific destination.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.